Refund & Cancellation Policy
Clear, fair terms for every engagement — designed to protect both our clients and our advisors.
Last updated: July 2026
“No refunds will be issued after the service has been provided. Appointment cancellations must be notified at least 24 hours in advance.”
1. Overview
This policy governs refunds, cancellations and rescheduling for all consulting services provided by Kanig Trade LLC (“we”, “our”, “the firm”), including corporate advisory engagements, individual coaching sessions and any related deliverables.
2. Cancellations by the Client
Clients may cancel or reschedule a scheduled consultation without penalty by notifying us at least twenty-four (24) hours before the appointment. Cancellations received less than 24 hours before the scheduled time are considered late and may be billed in full at our discretion.
3. Refunds
No refunds will be issued after a service has been delivered. For prepaid sessions or retainers that have not yet commenced, clients may request a refund within seven (7) calendar days of payment, provided no work has been performed.
4. Rescheduling
We are happy to reschedule appointments once, at no additional cost, when notice is provided at least 24 hours in advance. Subsequent rescheduling requests may incur an administrative fee.
5. Cancellations by the Firm
If Kanig Trade LLC cancels an appointment, clients will be offered a full refund of any prepaid amount for that session or the option to reschedule at a mutually convenient time.
6. Contact
Questions about this policy can be sent to contact@kanigtrade.com.